Service
Interactive display repair
Diagnostics of power, image, touch, main board and software faults.
Faults we repair
- The display does not power on or leave standby mode.
- No image, backlight or video signal.
- Touch does not work at all or fails in specific areas.
- The display freezes, restarts or stops during startup.
- The OPS computer, USB or other interfaces are not detected.
- System software or eMMC contents are damaged.
Diagnostics and repair include
- Checking standby and power voltages, power supplies and control circuits.
- Diagnostics of the main board, video path, backlight, T-CON and touch system.
- Component-level repair of electronic modules when technically justified.
- Recovery of eMMC operation and system software.
- Testing power-up, image, touch and available interfaces after repair.
Service request
How to send the equipment
To begin, send the model and a description of the fault. If an on-site visit is not possible because of distance, only the main board or power supply is sent for repair after prior confirmation.
- 01
A photo of the rating label showing the model and serial number.
- 02
A brief description of what the display does after power-on.
- 03
Information about any previous repair or software update.
Resources