Service
Interactive podium, information kiosk and interactive table repair
Diagnostics of displays, touch controls, embedded computers, main boards, power, internal connections and software in interactive systems.
Faults we repair
- The interactive podium, information kiosk or touch table does not power on.
- There is no image, backlight or video signal on the built-in display.
- Touch, the button panel or specific touchscreen areas do not work.
- The embedded computer does not start, freezes, restarts or does not detect storage.
- HDMI, USB, network, audio, camera, printer, scanner or other peripherals do not work.
- Communication between internal modules is interrupted or software is damaged.
Diagnostics and repair include
- Checking the AC input, power supplies, voltage distribution and protection circuits.
- Diagnostics of the display, backlight, video path, touch glass and touchscreen controller.
- Checking the embedded computer, main board, RAM, SSD or eMMC.
- Diagnostics of internal wiring, cables, connectors and interface modules.
- Testing connected peripherals in the available equipment configuration.
- Recovery of startup and software using confirmed compatible data.
- Complete testing of controls and module interaction after repair.
Service request
Information to prepare
Podiums, information kiosks and interactive tables use different configurations. For a preliminary assessment, provide the model, fault description and photos of internal module markings.
- 01
A photo of the complete equipment and its model label.
- 02
A list of functions that work and do not work.
- 03
Photos of the main board, power supply, computer and touch-controller markings.
- 04
A short video of the startup sequence and fault.
- 05
Information about previous repair, update or storage replacement.
Resources