Service
Software recovery
Recovery of startup, system software, settings and compatible firmware for interactive equipment.
Faults we repair
- The display or OPS computer remains on the logo or restarts repeatedly.
- The operating system does not load or reports damaged data.
- Touch, audio, network or individual interfaces stop working after an update.
- System settings, applications or control parameters have been reset.
- eMMC, SSD or system data is damaged.
- An incompatible firmware or driver version has been installed.
Diagnostics and recovery include
- Hardware checks to rule out power, memory and storage faults.
- Identification of the exact model, hardware revision and current software version.
- Preservation of accessible user data when technically possible.
- Recovery of software operation.
- Use of verified files with confirmed compatibility and permitted distribution.
- Testing startup, touch, image, audio, network and main interfaces.
Service request
Information required
Software files depend on both the model and hardware revision. Exact equipment identification is required before any work.
- 01
Photos of the device label and main-board marking.
- 02
A screen photo showing the system version or error message.
- 03
A description of the actions performed before the fault appeared.
- 04
Any available backups, official files or update information.
Resources